Tag: Flow
Flow’s Cayman boss departs after 10 months
(CNS Business): The managing director of Flow’s Cayman Islands operations has resigned after just ten months on the job. Victor Salgado was appointed managing director in December last year, but according to a report in the Jamaican Gleaner, he will be replaced in the interim by the customer experience director, Daniel Tathum. According to Garfield Sinclair, president of the […]
Flow lays off workers in team restructure
(CNS Business): Local telecommunications company Flow, the brand name of Cable & Wireless, confirmed that they have laid off seven Caymanians workers and two ex-pat positions have been cut in what it described as “adjustments to how we run our business”. The job cuts come following announcements from Cayman’s other major telecoms employer, Digicel, that […]
Flow confirms acting MD in local top job
(CNS): Victor Salgado, who has been acting as the boss for Flow’s Cayman operations since May, has been formerly appointed as the local managing director for the firm. Salgado joined Cable & Wireless in 2013 but the firm said that he has more than twenty years of leadership experience in the telecoms industry, having worked […]
Industry analysts find Flow fastest local provider
(CNS Business): Independent telecoms analyst Ookla, which operates speedtest.net, an online portal that measures internet speeds, has found that Flow has the fastest broadband and mobile services in the Cayman Islands, based on raw data records for the past six months. Regardless of ongoing complaints that internet service in the Cayman Islands from all of […]
Flow increases broadband on Cayman Brac
(CNS Business): Telecommunications provider Flow say they have improved broadband speeds on Cayman Brac, claiming that customers on that island are now able to obtain speeds of at least 15mbps. In addition to the Broadband upgrades, all residential phone lines have been moved to a new state-of-the-art telephone switch platform which will improve resiliency and […]
Flow boss aims to settle regulator issues
(CNS Business): Following recent reports of disputes between Flow and both the Information and Communications Technology Authority (ICTA) and Department of Immigration, the firm’s president, Michele English, was in the Cayman Islands this week meeting with government officials to resolve the issues relating to human resources, technical concerns and the acquisition of the parent company, […]
Telecoms giant blocks Cayman regulator from offices
(CNS Business): An attempt by the Information and Communications Technology Authority (ICTA) to enter the main Cayman office of Cable and Wireless this week was met with a refusal, officials from the regulator have confirmed. Over the last few months the firm, which now trades under the brand name Flow, has been under the watchful […]
Flow re-route traffic to tackle email trouble
(CNS Business): Local telecommunication firm Flow has stated that recent email problems for their customers using the long-standing candw.ky email address should have been resolved after the firm re-routed the electronic communication following difficulties in their Miami connection. CNS Business received a number of complaints from readers that emails were frozen, including small businesses who said […]
C&W sold to Liberty Global
(CNS Business): International telecommunications and cable TV company Liberty Global has bought Cable & Wireless Communications (CWC), the parent company of Flow, for £5.4 billion (US$8.2 billion), which includes £1.8bn of debt. This follows the $3.3bn takeover by CWC of regional competitor, Columbus International, on 31 March of this year, through which they also acquired Flow, which has […]
CWC squeezes out LIME and goes with the Flow
(CNS): The regional telecommunications company Cable & Wireless Communications (CWC) began is retail rebrand in Cayman Thursday, saying goodbye to LIME and introducing Flow. This is the third jurisdiction where the rebrand has taken place but it is the first where the Flow brand is not already in the market. Flow was once the retail arm of […]
LIME drops Ericsson to do its own service work
(CNS Business): Local telecommunications operator LIME has cancelled its field service contract with Ericsson and is bringing the maintenance and support work back in-house as part of what it said was its promise “to overhaul and improve its customer service experience”. Cable and Wireless Communications (CWC), the operator of LIME, which is being rebranded to […]
‘LIME’ brand to be replaced by ‘Flow’
(CNS Business): Cable & Wireless Communication (CWC) officials said it’s time to say “goodbye” to the brand name LIME and “hello” to the new brand name Flow. LIME’s parent company, CWC, announced on Wednesday it will soon change its name to FLOW in the Cayman Islands and other markets throughout the Caribbean. This announcement comes […]
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