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(CNS Business): The much heralded Cayman Airways direct flight to Panama will end in less than three weeks, according to the airline’s website. Booking staff said they did not know when, or if, the flight would return to the schedule next year. After government spent more than $71,000 on a two-day promotional event and party in Panama City at the end of May, the flight is being axed from the schedule on 3 September after only three months. An official from CAL told CNS Business that this was always the plan, despite the money spent on promoting Cayman in Panama, while a number of customers told CNS they were surprised by what appeared to be the sudden axing of the short-lived route.
Customers planning on making trips to Panama later this year were told this week by airline staff that the flight would stop on 3 September and they did not believe the flight would be re-instated. CNS also called the reservation line and was told that staff could not say whether or not the flight would return next year but that it was most definitely stopping in just over two weeks.
A spokesperson from the airline responded to questions via e-mail and said that from the very beginning the route was always planned to be seasonal and that this had been stated in much of the promotional material. She said that the summer schedule is currently being reviewed for 2013 but did not confirm if the flight would return next year and, if it does, when it would be slated to start.
Other sources have stated that the route was not one that had proved to be particularly popular over the last ten weeks or so since its inaugural flight and celebration in Panama, with flights leaving well under capacity.
According to an FOI request made by CNS, the government flew over 38 delegates on the launch flight to Panama City for a special event at the end of May. The Department of Tourism spent $ 71,489.16 on the party promoting Cayman in Panama as a new leisure destination to travel industry professionals and to the country’s media. The 38 delegates included guests of the premier, the Chamber of Commerce and CITA representatives, as well as private sector tourism stakeholders and the Swanky Kitchen Band among others.
The event took place between the 28 and 31 May, while civil servants back in Cayman were still struggling to produce the 2012/13 budget that has caused considerable difficulties for the current administration. The premier came in for severe criticism from the opposition and the public over this and other trips he took against the backdrop of the ongoing budget crisis, as well as over the cash that was spent on the party at a time when all public servants were being asked to pull in their belts.
DoT gave no indication at the time of the flight's launch that it would only be running for three months before it would be dropped from the schedule. The inaugural flight was heralded as an important step in the development of a trade route between Cayman and Panama, which government said it hoped would produce future dividends.
“The goal behind this action was to help enhance future package development for the route and to also help to educate the Caymanian public as to the potential benefits of such areas as cost-effective overseas medical care,” officials said about the trip at the time.
Panama was cited as a possible alternative destination for overseas medical care for Caymanians as well as to offer trade and tourism expansion projects, as air traffic routed through the country to and from Latin America is set to increase and the Panama Canal is projected to double capacity starting in 2014.
Tourism Director Shomari Scott said at the time that the Cayman party was thrown to help promote the Cayman brand as it was not very well known in Panama.
“As the Cayman Islands has very little brand awareness in the Panamanian market, it is important that the rich sounds, colours and excitement are incorporated into marketing and promotional activities such as this, to help paint a vibrant image on a previously blank canvass and give a sweet taste of what we in the Cayman Islands have to offer,” Scott said in a release.
The bill for the Panama party included $14,717.36 for accommodation at Le Meridien Hotel in Panama City for delegates, $19,000 in airfares and around $25,000 for the main Cayman Nights event.
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Lets be clear - This was
Lets be clear - This was announced very clearly at the outset before a single scheduled flight had left ORA that these would run to Sept 3.
There is no drama / shock here. Nothing to see - move on folks.
CNS.. your article from May
CNS.. your article from May 16 (http://cnsbusiness.com/content/new-flights-boost-business) gives the end dates of the seasonal service so an airline abiding by its published schedules and intentions shouldn't be a surprise.
We have to recognise that
We have to recognise that without CAL being a wholly owned government entitiy it would never exist. It is not a competing airline, it is an airline provided to Caymanians for a source of employment. It is unlikely to ever make a profit and the management is politically appointed with restrictions on running it like a real airline. It should however realistically be able to break even.
Panama
Bermuda never had a National Airline. Just remind me why we need one. Moreover if Jamaica cannot make a go of it with or without Butch Steward, then who can.
CAL needs to cut out alot of
CAL needs to cut out alot of crap to save money.
E.G. STOP GIVING FREE TICKETS TO RICH PEOPLE AND THEIR FAMILY FOR THE STUPIDEST THINGS LIKE, "Sorry Mr. RICHMAN we apologize for the hour delay of your bags, for your inconvenience here's a voucher to travel TO ANY OF OUR DESTINATIONS when your not using your private plane" Or even worse, sit on the board of directors for even just 1 month....and you AND your "loved ones" fly free! B.S.!!! The only people who should be flying free is the hard working employees and those who retired after busting their arse all those years. XXXX
Language Problems
I think one of the main problem why the flight to Panama didnt do that well is the kanugauge barrier in Panama...most placesu go if not all the places all the ppl speak is spanish, there is hardly any english speaking peron there, so how can u shop in a country when u can hardly even ask for what u want...the othe isssue i suppose is that most ppl are afraid of ben set up and robbed bt hte Panamaian....too much horrible stories of tourist been robbed over there man!!
Looks like you would have
Looks like you would have been at home there then. Can't you spellcheck?
If Cayman Airways doesn't
If Cayman Airways doesn't want to fly there using their planes, then they should seek a code-share agreement with COPA and let them run the traffic here on their planes and Cayman Airways collect a slice of pie.
In fact CAL should just sell
In fact CAL should just sell off the jets and code share everything with the major carriers. There's no justification in the current airline market for them to try and operate independently.
You can see part of the
You can see part of the problem in the wording of Mr Scott's statement.
"As the Cayman Islands has very little brand awareness in the Panamanian market, it is important that the rich sounds, colours and excitement are incorporated into marketing and promotional activities such as this, to help paint a vibrant image on a previously blank canvass and give a sweet taste of what we in the Cayman Islands have to offer."
Sounds more like, "We are looking for a good excuse to fly all our friends away on an all-expenses paid trip somewhere but we have no idea what relevance that has to bringing more tourists to Cayman."
DoT, stop playing games and get into the real world. Start talking to the European package holiday companies because that's where the real money is. This is just the latest in a series of dead ends and every time they seem to get just a little bit more expensive. It's also long overdue for both DoT and CAL to be subjected to a thorough 'value for money' audit.
I think we should just sell
I think we should just sell the airport to Richard Branson, We'd soon all be a lot better off, with a lot better airport and lots of choices of places to fly to.
What planet are you living on
What planet are you living on?
This is the same 'Tricky Dicky' who in December 2010 signed a deal with CAL and then did nothing about it. Tried booking a through flight to Grand Cayman from the UK on the Virgin Atlantic website lately? If you have you'll know that (despite all the PR stuff at the time) it can't be done.
I don't recall hearing
I don't recall hearing anything about this, perhaps you could link me to an article please?
I flew from UK to GCM using Virgin to Miami and then CAL onwards to Cayman. Virgin organised all flights for me although admittedly I had to call them to arrange the booking rather than do it online. I was never aware of any deal with Virgin for direct flights here.
Virgin are an excellent flight carrier. When it comes to other destinations I choose Virgin over BA and other competitors every time and I have never been let down by Virgin. I believe the poster was not suggesting any deal between Virgin and CAL, rather to sell the whole operation to Virgin who are more than capable of running the operation far more smoothly and efficiently having the money and the systems to make it work without draining funds (heavily) from the public purse.
On 1 December 2010 it was
On 1 December 2010 it was reported that, "Three new routes connect Cayman Airways flights with Virgin departures to and from London via Kingston, Montego Bay, Havana and Miami." The report went on to boast that this was a cooperative venture between VA and CAL allowing passengers to book right through from London.
Don't know when your trip was but when I had to fly out from the UK to Grand Cayman in March this year a search on the Virgin website followed by a lengthy call to their telephone reservation service failed to secure a through booking and the Virgin fares just into Miami were insanely expensive. In the end I used BA and got a fairly good deal on World Traveller Plus but still got the normal c**p BA cabin service in both directions.
Harsh reality in life. Virgin Holidays don't even currently (although they did something like 12-15 years ago) offer the Cayman Islands as a destination so do you really think Branson would be interested in taking over ORA?
And as for Virgin having plenty of cash? Plenty of other people's cash maybe but the whole empire is, according to some industry insiders, based on the creative use of credit.
Looking at this whole thing from a UK tourism industry perspective the Cayman Islands are rapidly becoming a backwater in the Caribbean. No decent hotels at sensible prices, no package holiday options, expensive flights, rip off prices and rising crime levels plus the place looks like a huge building site. This Panama stunt was a non-starter from day one and just relects how out of touch those involved in tourism have become.
When I came here at the end
When I came here at the end of 2006 I booked through Virgin. They organised my flight here via Miami and on from Miami to Cayman with Cayman Airways. I paid Virgin for the whole lot from London, never had to worry about my baggage from the airport at London until I reached Grand Cayman. The only problem I had with the entire thing was Cayman Airways was three hours late for the connecting flight. Like yourself I couldn't find an option to book it online, but in all honesty it was easily organised once I picked up the phone and spoke to one a lady in Virgin's reservations. To be honest I cannot fault Virgin for any of the tmes I have used them, and that's quite a lot.
yep..Virgin is always on time
yep..Virgin is always on time. It is the only airline in the world without delayed flights..what hogwash!!
Airlines deal with delays 24 hours a day. It is the nature of the beast. No one complains when Virgin or American breaks down.. They just grin and bear it. Lord forbid though that Cayman Airways has a delay..not only do they complain to high heaven and demand free travel but they go online to the blogs to report it and of course the newspapers and blogs just love a good Cayman Airways delay story...
I have only been here four years but the number of stupid compalints about Cayman AIrways that are reported in the press is ridiculous. If the press were to conatct American Airlines they could print at least 50 of these stories everyday. It is ridiculous that Cayman Airrways is singled out just becasue it is the national airline. Do you ever hear the Caymanians, Americans or the English compalining when American cancels or delays a flight? No!
I am from Lafayette La and we would be happy to have the small number of delays and issues United Airlines as you do about Cayman Airways...Go online and compare the statistics, you will see that Cayman Airways does a pretty good job with on time performance.
I was of course, simply
I was of course, simply responding to the poster above me speaking of my personal experience with Virgin and why I preferred them. Our discussion was more about getting to Cayman via Virgin and organised through Virgin. I never stated that they were always on time, nor was I trying to challenge any statistics. I just use them a lot and have found them to be very reliable. I've been here a lot longer than you, so I guess that's why I have noticed the delays, cancellations and the excessive cost so much more than you have. I believe the point the original poster was making about Virgin (apart from their similar experience to myself booking to get to Cayman through Virgin) was more about their ability to run the airport without it being such a drain on the public purse. I think the cost to the public purse was the main issue being addressed initially and then somehow we wandered onto getting to Cayman by booking through Virgin, and that's where I came in. I merely commented that the only problem with my flight was the 3 hour delay getting to Cayman from Miami with Cayman Airways. How you can interpret that into complaining to high heaven, demanding free travel (I have never done this) and going on blogs to report it (I wasn't reporting anything - merely conveying my own experience to other readers), defies belief.
well at least swanky got to
well at least swanky got to see panama! even if they they didnt fly the direct flight. haha what a damn joke.
I am happy they have mad that
I am happy they have mad that decision. now the price of the tickets to Jamaica can return to norm. Since oit appears as if the loss was transferred to the Jamaican pricing of tickets.
I'd rather fly to Panama for
I'd rather fly to Panama for the weekend than go to Miami. Lots to do.
Why not reduce to every other
Why not reduce to every other week, or every fortnight, instead of cancelling the route altogether before you've even tried to promote it (during the slowest time of the year). What a waste...
No Visa, No Flight
I am from Central America and although I was excited about the new route via Panama I knew it was just a matter of time for Cayman Airways to call it off.
Do you know what the NEW procedures to apply for a visitors visa for citizens of Central American Countries (Panama, Costa Rica, Nicaragua, Honduras, El Salvador and Guatemala) is?
Need to download a form from a website, send the application along with your passport to the UK embassy in Colombia! Pay for both the DHL/FEDEX there and back plus the $85 dollars per person to get the visa... Now, this doesn't warranty that you will be given the visa- according to the website it could take up to 2 months to process!!!!
Now, why would anybody go through that whole deal to get a visa, you might as well go visit ALL THE MANY other destinations around the world, right?
So, of course ALL those CAL flights are empty...
My question is, on a place as small these islands, we should be requesting so many visas if the Immigration department is doing its job, people could come and visit for two weeks, make sure everybody that enters has a return tickets to their country and if after two week you fail to show up to your flight, the police goes looking for you, right????
This is a very sad subject for me, because being away from my family I know from now on with this whole visa deal I won't ever get any more visitor here :(
quick! everyone overboard!
oh no! A seasonal flight is stopping when the season ends! Everyone panic!
I didn't realize there were
I didn't realize there were actual dates for business season?
One of the primary purposes
One of the primary purposes that this flight was set up for was medical tourism.
Obviously medical tourism is also seasonal?? :S
Terminating a bad idea is actually a good idea.
Cayman Airways needs to use this common sense approach to more of their loss making routes. Cut the routes to Chicago, Dulles, New York, Dallas and fly the jet only once per week to the Brac.
Politicians if you are reading this please have a concience and save the country some much needed money for once!
The Cayman Islands will be better off as a result.
The Panama Fiasco
It seemed to me at the time of its inauguration that this wasn't going to pan out. I mean, how many people want to go to Panama? I don't, and I'll bet you don't either. Lotta money spent. Did that make any difference? No, unless you consider our current deficit.
When asked about the stoppage after three months, an official from CAL told CNS Business this was always the plan. Really? I don't believe it.
It was stated that on the launch flight that there were 38 delegates. The 38 delegates included guests of the premier, the Chamber of Commerce and CITA representatives, as well as private sector tourism stakeholders and the Swanky Kitchen Band among others. Just more hogs at the CIG trough!
The inaugural flight was heralded as an important step in the development of a trade route between Cayman and Panama. What kind of trade? Are we talking drugs? It was said that the party was thrown to promote the Cayman brand. What is the Cayman brand? What are we selling that Panama wants?
Actually I visited Panama as
Actually I visited Panama as a tourist, loved it and wanted to go back during November for the long weekend (too bad that won't happen now). It is a fascinating country and there is so much to do. It is a really interesting weekend getaway from Cayman. What I don't understand is why people from Panama would want to come here. They already have beautiful beaches, great restaurants and wildlife (not to mention beautiful parks and an interesting history, something we unfortunately lack).
Panama's Tocumen is a gateway
Panama's Tocumen is a gateway hub to >30 South American, Asian, and European markets. PTY had over 5.8mln International arrivals and departures in 2011 (vs MIA had 16mln with economic impact est. approx $19.1Bn (in 2010)).
Panama Canal handles over 299.1 million tons (2009) of shipping per year. Six new locks are going in, involving the removal of 47 million cubic meters of earth and rock, expected to open in Q1 2015.
So, the business statistics show that it doesn't matter that you may not yet want to fly there. There are Billions in investment capital moving in and out of the country and Cayman Islands as a tax neutral peer, should play more of a role in that commerce flow. It certainly makes alot more business sense than flying twice a week to La Ceiba - a military airport in the heart of gangland Honduras.
That $71k party had nothing
That $71k party had nothing to do with promoting the route as we all know. It was a junket for government and freeloaders to have a luxury trip together at our expense. If it was truly to promote Cayman Airways then the airline wouldn't have charged them $20,000 for the flights.
I don't know what we have to do to make this government understand the value of money.
Panama is a great place to
Panama is a great place to hide and launder money. Just saying'.
We cannot make them see the
We cannot make them see the value of being careful with OUR money. We need to ditch them like we are ditching the Panama Route.
Are the Honduras flights
Are the Honduras flights normally full? If not why not add Panama as another leg at the same time as these flights? BA seems to be sucessful with their UK - Cayman - Bahamas flights!
This has been proposed before
This has been proposed before - it is a great idea.
BA Bahamas route to end?
Umm...I believe the BA Cayman-Bahamas route is slated to end this fall. Flights now via Miami.
Now thats a sensible idea!!
Now thats a sensible idea!!
Three months is clearly not
Three months is clearly not enough time to see if a route will work, how can one plan a vacation if they have to get approval for time off of work etc.! I was planning a trip on later this year, even though they promoted it as seasonal I was hopeing that they realized that they should continue the service to evaluate more. But I guess not, I guess I will have to use my vacation time to go somewhere else now! And plus December is the best time for that trip! The Costaricans, Dominicans, Nicagraguans and many more nationalities would use that route to either go home for Christmas/New Years or bring family members here to visit because it is a much easier connection point!
Amateurs
When is someone going to put a stop to wasteful spending of public funds? Forget the excuses, we have heard them all.
Tie their remuneration to the company’s performance.
I think the Panama route is a
I think the Panama route is a great idea for Cayman. Panama is a big hub and to be able to connect through it to Cayman means traffic to and from all of South America. I've already had 4 or 5 visits from potential new clients from Panama, it clearly could be a source of new business for Cayman.
As usual this government would prefer pouring money down the toilet with things like the Turtle Farm, solar panels and the nation building fund intead of making good investments like supporting the Panama flight until it becomes more popular.
Disappointed.
Very disappointed too. This
Very disappointed too. This is a route that given the time, would have worked. But it was done too fast, insufficient advance marketing meant that people had already planned their summer trips. Too pull it now when people are starting to think about it for their next vacation / shopping trip is madness. If it was running for the first 6 months of the year when we have public holidays I bet all the flights would be full. Please consider keeping this route.
Why not tell the truth:
Why not tell the truth:
Very little research was done on the viability of this route before launch
Very little promotion was done before launch
McKeeva, although he is trying as Minister for CAL, is failing
Little to no surveys were engaged with the public about travel to Panama
Panama is a great route, it just needs time to grow. Do not come out and say it was always the intention to stop in three weeks when all of the media hoop-la at the time speaks to the contrary. What are you trying to hide?
No different from the Cayman
No different from the Cayman Airways flights to TCI. I was on the first flight when all ten of us arrived in Provo from Cayman. Mr Bodden's fantasy flights were not disimilar to those of the Premier.
This reminds me of the first
This reminds me of the first time they started the Honduras route with one months notice and expected it to succeeded right away..
They should have started promotion on this route at least six months before to allow people to plan and book trips. Promoting it in May and only running it for the summer in the slow season, when most people are off island on preplanned vacations and visiting families overseas was wrong. In this economy most people who had already booked their vacation could not really afford to take one in Panama as well but if it was promoted early enough many people may have used it as their primary summer vacation.
$71k is a small amount of money to spend on promoting a route but in this case it was probably too much to promote flights in the slow season and for three months only...
Take a page out of Jet Blues books ...They announced and were promoting their upcoming service more than six months before and in fact when they couldn't get the regulatory approvals they pushed back their start dates indefinately. Simply put they need to seel and fill seats before the route can start.
You can't just say you are going to fly today and expect to fill every seat tomorrow and for three months only ..
Lastly the flight were at odd times and not on any peak travel days...it was like it was almost just thrown on the schedule without proper planning..If you cannot run a market driven schedule you will continue to fail. My advice to Cayman Airways would be is to lease one more aircraft so that you can produce a market driven schedule to all if not most of your destinations.. People are creatures of habit..Look how well Cayman AIrways does with Miami...it's simple they fly at the right times and they make coonections and they do it enough days of the week so that you at least have a flight coming back when you want...No one wants to fly nonstop to panama and then have to take the long an very expensive route over Miami just to get back home.... Flights like this neeed to operate at least 3 -5 days a week and at peak times ... no sense flying when nobody wants to travel or can travel....The extra aircraft will pay off because you will fill more seats, you will get more revenue and the cost off additional aircraft will be inconsequential.
Try some proper planning next time so the money isn't wasted.
Jet Blue cant get the
Jet Blue cant get the regulatory approval because the woman in charge at the CAA doesn't have a clue at what she is doing, but she gets free gas for personal use with gasboy!
Totally agree with you. I was
Totally agree with you. I was looking forward to visiting Panama. We already had our summer vacation booked and were looking at a pre-christmas trip to Panama.
I think its silly to cut it. it hasn't been given a chance to survive. Its a route that can survive too if the flight days and times are workable.
Save the Panama Route
Lease one more aircraft? In a
Lease one more aircraft? In a country of 55,000 people which is in deep financial trouble and has spent hundreds of millions over the years keeping Cayman Airways flying? I hope no one heeds your advice. The route, like others flown by CAL, and, indeed, like the airline itself, is probably quite simply not economically viable.
you are just so positive...I
you are just so positive...I would be willing to place a bet that you were one of those lining up for free flights after Hurricane Ivan..that is if you didn't get out before on one of the extra flight Cayman Airways put on...
Cayman Airways has done more to build the tourism pillar of our country than any airline that has come and gone whenever they felt like it.. We sure as hell don't want to be left to be dependent on the American carriers who are here and gone tomorrow...Look at history and see which airline developed the routes that the American carriers now flying from and profitably...We would have remained a mere spot on the map had it not been for Cayman Airways opening up the world to us.
Spit in the sky it will fall in your face...be positive and look at your glass as being half full and above all be grateful!
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